We strive to ship all orders 1-4 days after order has been placed. Please let us know if an item has been damaged in transit. We will do our best to make sure the item is replaced in a timely manner. We strive to have 100% customer satisfaction.
We do not, however, accept returns or exchanges after a purchase has been made. As a small business, we strive to make sure every customer is happy with their purchase as they leave the store.